Shipping policy
Shipping Policy
Estimated Delivery Time
Total delivery time = Order processing time + Shipping time
- Order Processing: 1–2 business days
- Shipping Time: 5–15 business days (depending on location and local postal services)
Estimated Shipping Time by Region
| Country/Region | Estimated Business Days |
|---|---|
| United States | 7–11 |
| Canada | 11–15 |
| Australia | 8–12 |
| United Kingdom | 5–9 |
Note: Estimated delivery times do not include weekends or public holidays.
Order Tracking
- A tracking number and link will be sent to your email once your order ships.
- Tracking details typically update within 1–2 business days.
- You can also track your order via our Tracking page.
Important Notes
- Please ensure your shipping address is accurate at checkout.
- Tufflio is not responsible for lost or delayed shipments caused by incorrect shipping information.
- To change or cancel your order, contact support@tufflio.com within 30 minutes of placing the order. Changes may be accepted within 24 hours if your order has not shipped.
- Once an order enters processing or fulfillment, it cannot be modified or canceled.
- Customs duties and taxes (if any) are the responsibility of the customer.
- Shipping delays may occur during peak holiday seasons or due to regional logistics disruptions.